Terms and Conditions
Welcome to Billy Flowershop Tacurong! These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from our website, you agree to comply with these Terms. Please read them carefully.
1. General Information
Billy Flowershop Tacurong (“we,” “our,” or “us”) provides fresh flowers, bouquets, arrangements, and related services within Tacurong City and surrounding areas. All purchases made through our website are subject to availability and these Terms.
2. Orders and Payments
Orders must be placed through our website, phone, or in-store.
Prices are displayed in Philippine Peso (PHP) and are subject to change without prior notice.
Full payment is required before orders are processed and delivered.
We accept [list payment methods, e.g., cash on delivery, GCash, bank transfer, credit/debit cards].
3. Delivery Policy
Deliveries are available within Tacurong City and nearby areas.
Same-day delivery may be available for orders placed before [insert cut-off time].
Delivery fees may apply depending on location.
We are not responsible for delays caused by incorrect delivery details, recipient unavailability, or events beyond our control (e.g., traffic, weather conditions).
4. Substitution Policy
Due to seasonal availability, some flowers or materials may be substituted with equal or higher value alternatives while maintaining the overall look and quality of the arrangement.
5. Cancellations and Refunds
Cancellations must be requested at least 24 hours before the scheduled delivery time.
Refunds are not guaranteed for same-day cancellations.
Damaged or incorrect items must be reported within 24 hours upon receipt with photo evidence for replacement or refund consideration.
6. Customer Responsibilities
Customers must provide accurate information, including recipient name, address, and contact number.
The customer is responsible for ensuring someone is available to receive the delivery at the specified address.
7. Intellectual Property
All content, images, logos, and materials on the Billy Flowershop Tacurong website are the property of the shop and may not be copied, used, or distributed without permission.
8. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our maximum liability for any claim related to your order shall not exceed the amount paid for that order.
9. Privacy Policy
Your personal information is collected and used only for order processing and service improvement. Please refer to our [Privacy Policy] for more details.
10. Changes to Terms
Billy Flowershop Tacurong reserves the right to update or modify these Terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the changes.
11. Contact Us
For questions or concerns about these Terms and Conditions, please contact us:
Billy Flowershop Tacurong
Malvar Street, Purok 1, Poblacion, Tacurong, Philippines
Phone: 0910 911 2703
Email: [email protected]